Terms and Conditions
Website terms and conditions of supply
Terms and conditions for the use of WCRF UK’s website
Welcome to World Cancer Research Fund's online shop at: http://shop.wcrf-uk.org/ (the 'Site'). This Site and its supporting operation is owned by WCRF (Trading) Limited (registered company number 3100083) which gives its profits to World Cancer Research Fund, a registered charity number 1000739 (a company limited by guarantee number 2536180).
Please read these terms and conditions carefully, they contain important information about your rights and obligations. You can print out these terms and conditions by clicking on the print icon on your browser.
1.1 Please read these terms and conditions carefully before using the website operated by World Cancer Research Fund, known as WCRF UK, (“WCRF UK”, “our”, “we” or “us”) (a company limited by guarantee number: 2536180 and a registered charity number: 1000739). In particular, we draw your attention to clause 11 (Liability).
1.2 By using or accessing our website, you agree to be legally bound by these terms and conditions of use as they may be modified and posted on our website from time to time.
1.3 If you do not wish to be bound by these terms and conditions then you may not use our website. Please note that we cannot accept orders from you if you are located outside the UK.
2. Nature of our website
2.1 Our website provides information about the work of WCRF UK and also enables you to select and order products (the “Products”) if you are based in the UK. Our website describes the Products in more detail.
3. Buying products on our website
3.1 To order a product you will need to follow the ordering procedures set out on our order page. Details of our prices for the Products are displayed on our website.
3.2 Any times or dates stated on our website for delivery are estimates only. WCRF UK will use its reasonable endeavours to deliver or arrange delivery of goods within the time specified, but does not accept liability for any failure to deliver within that time.
Post and packaging costs are based on the following scale:
Up to 0.1kg = £1.00
0.1kg – 0.299kg = £1.50
0.3kg – 0.749kg = £2.00
0.75kg – 1.5kg = £3.00
1.51kg – 10.0kg = £15.00
Over 10kg – individual courier cost to be agreed with purchaser
3.3 You must pay by credit or debit card at the time of order. The price of any Product is the price in force at the date and time of your order. We may change the price of any Product before you place an order. We try to ensure that our prices displayed on our website are accurate but the price on your order will need to be validated by us as part of the acceptance procedure (see clause 3.4 below). We will inform you if a Product’s correct price is higher than that stated in your order and you may cancel the order and decide whether or not to order the product at the correct price. The prices are exclusive of delivery costs and applicable taxes.
3.4 WCRF UK is entitled to refuse any order placed by you. If your order is accepted, we will confirm acceptance to you by online electronic means (“Confirmation”) to the e-mail address you have given us on ordering. The order will then be fulfilled by the date set out in the Confirmation or, if the Confirmation does not contain such a date, within 30 days.
3.5 You undertake that all details you provide to us for the purpose of purchasing goods which may be offered by us on our website will be correct, that the credit or debit card which you use is your own and that there are sufficient funds or credit facilities to cover the cost of any goods. We reserve the right to obtain validation of your credit or debit card details before providing you with any goods.
4.1 You may return any Products you have purchased within 7 working days of delivery for any reason (including if you simply change your mind). To do so you must notify us in writing or by other durable medium (including e-mail) within those 7 working days. You will then be entitled to a refund from WCRF UK, which will be paid as soon as possible, but in any event within 30 days. You must arrange for and pay the costs of returning the Products to WCRF UK – on request, we will collect the Products from you, but the cost of this will be charged to you and we may deduct this from the refund. While in your possession, you must keep any Products you intend to return to us in good condition.
4.2.1 the Product delivered is not what you ordered or does not correspond with its description;
4.2.2 the Product delivered is not of a satisfactory quality; or
4.2.3 the Product is not fit for any other purpose for which you have bought it and you notified WCRF UK of this purpose before purchase, and WCRF UK has not informed you that the Product is not fit for that purpose;
WCRF UK will, at its option, deliver to you a replacement Product or refund to you the price paid and your reasonable costs of returning the Products.
4.3 If you have any complaints, you should direct them to us via e-mail at firstname.lastname@example.org or by post at 22 Bedford Square, London WC1B 3HH.
5. Modifications to website
5.1 We reserve the right to make changes or corrections, alter, suspend or discontinue any aspect of our website or the content or services available through it, including your access to it. Unless explicitly stated to the contrary, any new features including new content and/or the sale of new Products shall be subject to these terms and conditions.
5.2 Please note that although we try to ensure that the content of our website it accurate, it may contain typographical errors or other inaccuracies.
6. Information you provide to us
6.1 The following applies to any information you provide to us, for example during any ordering process.
6.1.1 You authorise us to use, store or otherwise process any personal information which relates to and identifies you, including but not limited to your name and address, to the extent reasonably necessary to provide the services which are available through our website by us, our partners, successors (including the purchaser of the whole or part of our business), suppliers, associates, sub-contractors or other third parties.
6.1.2 If you send us personal correspondence such as e-mails or letters then we may collect this information into a file specific to you. All such information collected by us shall be referred to in these terms and conditions as "Personal Information".
6.2 If you would like to review or modify any part of your Personal Information then you should e-mail us at email@example.com
7. Applicability of online materials
7.1 We have used our best endeavours to ensure that our website complies with UK laws [and we do not accept orders for Products from outside the UK]. We make no representations that the materials on our website are appropriate or available for use in locations outside the UK. Those who visit our website from other locations do so on their own initiative and are responsible for compliance with all applicable laws. If use of our website and/or viewing of it, or use of any material or content on our website or services, or products offered through our website are contrary to or infringe any applicable law in your jurisdiction(s), you are not authorised to view or use our website and you must exit immediately.
8. Copyright and monitoring
The contents of our website are protected by international copyright laws and other intellectual property rights. The owner of these rights is WCRF UK, its affiliates or other third party licensors. All product and company names and logos mentioned in our website are the trade marks, service marks or trading names of their respective owners, including us.
9. Linked sites
WCRF UK make no representations whatsoever about any other websites which you may access through our website or which may link to our website. When you access any other website you understand that it is independent from WCRF UK and that we have no control over the content or availability of that website. In addition, a link to any other website does not mean that WCRF UK endorses or accepts any responsibility for the content, or the use of, such a website and WCRF UK shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other website or resource. Any concerns regarding any external link should be directed to its website administrator or web master.
10. Availability of our website
We will try to make our website available but cannot guarantee that our website will operate continuously or without interruptions or be error free and we can accept no liability for its unavailability. You must not attempt to interfere with the proper working of our website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other Internet connected device.
11.1.1 We promise that for any Product you purchase from our website:
11.1.2 we have the right to sell the Product to you;
11.1.3 the Product will correspond with the description we have given to you;
11.1.4 the Product will be of satisfactory quality; and will be fit for any other purpose for which you have bought it and you notified WCRF UK of this purpose before purchase, and WCRF UK has not informed you that the product is not fit for that purpose;
We exclude all other express or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to any products (including without limitation the Products), our website or any information or service provided through our website.
We will do our best to ensure that all materials and information published on our website are accurate, but please note that all content, materials and information on our website are provided on an “as is” basis and you assume total responsibility and risk for your use of our website and use of all information contained within it.
11.2 We accept no liability for any indirect or consequential loss or damage, or for any loss of data, profit, revenue or business (whether direct or indirect) in each case, however caused, even if foreseeable. In circumstances where you suffer loss or damage arising out of or in connection with the viewing, use or performance of our website or its contents other than as a direct result of purchasing Products (which shall be subject to the exclusions and limitation of liability set out in these terms and conditions), we accept no liability for this loss or damage (except where we have been negligent) whether due to inaccuracy, error, omission or any other cause and whether on the part of WCRF UK or our servants, agents or any other person or entity.
11.3 If we are liable to you for any reason, our liability will be limited to the amount paid by you for the Product concerned. This limit does not apply to any liability we may have for death or personal injury resulting from our negligence or for our fraudulent misrepresentation.
11.4 You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use our website and is compatible with our website. You also understand that we cannot and do not guarantee or warrant that any material available for downloading from our website will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.
11.5 The limitations and exclusions in this clause do not affect your non-excludable statutory rights and only apply to the extent permitted by applicable law.
12.1 We may assign, transfer, novate or subcontract any or all of our rights and obligations under these terms and conditions at any time.
12.2 We may alter these terms and conditions from time to time and post the new version on our website, following which all use of our website will be governed by that version. You must check the terms and conditions on the website regularly.
12.4 If any provision or term of these terms and conditions shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be divisible from the other terms and conditions and shall be deemed to be deleted from them.
12.5 These terms and conditions and your use of our website are governed by English law and you submit to the non-exclusive jurisdiction of the English court.
12.6 Except in respect of a payment obligation, neither you nor WCRF UK will be held liable for any failure to perform any obligation to the other due to causes beyond your or WCRF UK’s respective reasonable control.
12.7 Failure or delay by either party enforcing an obligation or exercising a right under these terms and conditions does not constitute a waiver of that obligation or right.
12.8 These terms and conditions do not confer any rights on any person or party (other than you and/or us) pursuant to the Contracts (Rights of Third Parties) Act 1999.
13.1 All notices shall be given:
13.1.1 to us via e-mail at firstname.lastname@example.org or by post at 22 Bedford Square, London WC1B 3HH or;
13.1.2 to you at either the e-mail or postal address you provide during any ordering process.
Notice will be deemed received when an e-mail is received in full (or else on the next business day if it is received on a weekend or a public holiday in the place of receipt) or three days after the date of posting.
These terms and conditions replace all other terms and conditions previously applicable to the use of our website and/or sale of the Products.
World Cancer Research Fund
A company limited by guarantee registered in England under number 2536180
Registered office: 140 Pentonville Road, London, N1 9FW
A registered charity number: 1000739